Train people well enough that so that they can leave, but well enough so that they don't want to. Take care of your employees and they will take care of your business. Loyal employees are assets NOT liabilities. Walgreens has no clue how to treat it's employees, no clue.
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Sorry- Brewr inherited a company riding the Covid wave at $59 a share on day she came in. In 27 months stock down 50% to $29. Unreal. Compare CVS shares same time frame- from $70 to $69. smh
Terrible and it was evident over a year ago; it is absolutely on the Italian dude for hiring her at all, let alone at $17 million/year PLUS a $23 million sign on bonus. Salary alone, she’s making >$1.4 million a MONTH. Let that sink in. She should be able to handle a ‘royal mess’ for that. It’s what Chief Executive Officers do. Was she not competent enough to understand any existing mess? Was she not brought in to fix it? Instead, it has gotten markedly WORSE.
Numbers don’t lie.
The BoD is apparently on permanent PTO… As is the Italian guy.
Sickening to watch.
The Walgreens Way - quit in order to be promoted elsewhere. Now THAT’S talent development, baby.
This issue may have been further exasperated by the Walgreens and Boots Alliance merger, events leading up to it and ALL events after it. CEO should have been from Walgreens and NOT Boots. Royal Brewer inherited a colossal mess. Walgreens also doesn’t have a well thought out strategy and follow through for career growth along with specific and timely quality training to help work towards the next level so employees are not clear on what is really expected of them . Meeting a goal aligned with your manager’s goal is counter productive to building a quality staff. EVERY subordinate should be trained to take over the next level above so that person can step up into another role. The company provides very minimal training of value. What you arrive with is all you really get which means most are pigeon holed into a mediocre career at best. When a bad manager is allowed to stay, it hurts the entire organization including all subordinates whose careers are sabotaged because of it.
A major problem is when people buying gift cards or putting money on cards. Waiting for management to come up and count the money and okaying it while the line of customers gets longer. Customers in line to make purchases walk out because they find this stupid. Truth is the people in the ivory tower must be on wacky tobaccy when they make these rules. They are out of touch with reality. Customers say that these people need to come into the stores and do our jobs with the screwed up computers and stupid rules. We have lost customers because of this mess.
It's common knowledge that Walgreens treats its employees poorly but it's not that they don't have a clue. It's a mindset that most employees are disposable and can be easily replaced. Walgreens does not feel the need to attract and maintain talent at the customer-facing or rank-and-file level. We get constant complaints about how horrible our service is in our very understaffed pharmacies. Mediocre pay and benefits are what most employees are worth to this company. There is a great disconnect between corporate and the reality of what the average Walgreens employee experiences.