Cultural mindset or more Kool Aide Go!
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Project Z has nothing to do with Gen Z. It’s a recovery strategy as described by another poster. Your stores need to allocate 2130 colleagues to be assigned as fitting room monitors. My store does it and we hardly ever have racks. In fact, z-rails outside the fitting room are expressly forbidden. It’s not complicated. CXMs just need to own it and ensure colleagues are putting stuff where it actually belongs, not where they find a random hole.
In order for this to work they need fitting room attendants…”people” like someone else mentioned. Right now as it stands, the people expected to put the endless amounts of racks away are the same people who are expected to clear out the fitting room stalls. The folks at the register won’t do it and the CXC’s think all they’re supposed to do is pull clothes for customers without putting the discarded ones back to the sales floor.
LMAO! This site is too funny. Macy’s is good for one thing developing more acronyms. I hope management is smart enough to realize that in order for the racks to go back it requires people.
It is also humorous that someone realizes that the Gen Z’s that they do try to hire are not willing to do the physical work required to put racks back.
Think about it Project Z is the perfect name. Maybe management is trying to motivate ZenG. The few old timers that are left do a majority of the work required to operate the store. When Macy’s finishes pushing out the rest of the old timers the stores will become inoperable.
Great job Jeffrey and his minions…
Do you mean the 9 step recovery process?
OMG You all are id--ts!!! Project Z is a recovery initiative on how to prevent stores from having mass amounts of go back rods!!! Nothing to do with Generation Z !!!
Gen Z wants to be paid for doing nothing. They need to get off of their lazy duffs and learn how to work instead of mooching off of their parents and playing video games in their parents basement.
Whats project Z?
Gen Z wants remote jobs