Wow, our store is off to a rough start this year. Just finished meeting with our manager who talked about a big miss to plan for last month and the need to keep hours under budget. He said business is tough around the district and we don't have much new stock in our store, so nothing is selling. Is it just a struggle in the San Fran area, or is everyone seeing the same thing around the company. When is the merch going to get to the store for the new year?
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Well the stores are gross so not sure who or why anyone would shop in store. Pretty sure you can buy everything a lot cheaper on Facebook market place since retail theft is so high and not being enforced
They got rid of our junior department ???? crazy and no large sizes either. I know every year they cut hours and people so I guess this year they are cutting hours and hoping people quit so they don't have to fire folks. But to make sales we need peeps and MERCHANDISE. Just shaking my head....
Our store is doing well but they are crunching our hours too. I’ve been told that if any pt people quit they will not be replaced and the company is looking to be 75% full time colleagues. I’ve been with the company for a long time and the honestly in past years the February crunch has been worse. The first year I was with them they got rid of almost all the office positions and plenty of years they have let go of managers and colleagues so this isn’t that bad BUT it seems like they are going to try and spread us even thinner. With a job as demanding and with such varying hours you can’t even get another job if you are FT. Mind you corporate is still getting their bonuses and visiting stores talking about goals of a 2% increase in sales and preaching about loyalty and customer service.
Our store is doing well and we also have to stick to hours. Labor $ is the one thing a company has complete control over (unlike margin, etc) so thats where they'll squeeze first. Seen it eleventy billion times
We have been moving the floors for 6 weeks. The moves are taking for ever. The SMM and the CXM are the only participants doing the moves. No hours for colleagues to help. Meanwhile, the store has been in a state of chaos with fixtures in the aisles or jammed against a back wall and new product off the floor for weeks. Let the customer come into the store and watch them leave with a feeling of frustration.
Things are not looking up. And if you are on the Annual STI Program, prepare to get a pittance for a payout after working yourself to death all year. So frustrating and disappointing.
We're getting new product for spring. It's snowing outside but we have sandals/shorts/tank tops out but of course no one is buy that stuff when it's 20 degrees out.
The problem is the teams that unload the truck and put out that stuff their hours are getting cut so A LOT of new product sits in the back on carts until it becomes last act/penny.
The company doesn't seem to care about putting out new product if they won't allow the appropriate amount of hours so that the work can get done.
Those floor moves a few weeks back? We never finished because suddenly there was "no more money in the budget to continue" so like only 60% of the store got moved.
This company is wack. And it's a real shame.
Our store in South Texas is struggling too. There's hardly any customers shopping in our store. It's really bad.
Tons of new merch on the east coast . And if we don’t have it in store we can ship it to you . And if the guest don’t come to the store we are ship it from the store …. Keep pushing !!!!