The user interfaces have eroded to the point now that some products look like a half-baked high school project. Even text on the screen is written with poor English. I can’t fathom customs paying huge sums of money and receiving this sort of product and being even partially satisfied. Dear leaders, you can lay off staff all you want to keep profits positive. That’s easy to do. Good luck pulling the brand image out of the swirling drain once you past the event horizon and too many customers leave. Good luck with the NPS data point.
An on point post from @4lzq+1lyHUR4A.