I’m convinced “nunchucks” has no idea what he’s talking about.
https://finance.yahoo.com/sectors/technology/articles/verizon-ceo-sends-shocking-message-163300683.html
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A certain CEO must be investing in AI companies with all of his stock options, LTI, massive salary and bonuses. Guess he’s selling out the US, the employees, and the customer so he can hype AI and buy more cattle for his ranch. He’s a piece of sh!t
The only shocking thing here is that this man became and still is the CEO
The Chief Post It Notes Officer is a close second, although she is just shockingly disgusting
AI is ruining this company. Not one employee and not one customer enjoys or prefers talking to a clanker.
Bro wants to be a mag 7 tech boy so bad
What a kerfuffle!
He’s a Moose 🫎 Knuckle.
“ Every major technology and telecom company has been talking about AI and workforce efficiency for two years. Most of them have been careful about how specific they get. Dan Schulman just got specific.
The Verizon (VZ) CEO told Bloomberg that artificial intelligence could replace "a large percentage" of the company's customer service work, and he said it plainly, without the usual corporate hedging that surrounds that kind of statement.
What Schulman told Bloomberg about AI and Verizon jobs
Schulman said AI will handle routine customer service requests while human workers focus on more complex cases, according to Bloomberg. The shift, in his view, is not a distant possibility. It is already underway inside the company.
Schulman said he does not believe anyone can honestly claim AI will not disrupt certain job functions. Customer service, in his assessment, is among the most exposed because a large portion of the work is repetitive and process-driven.
Password resets, billing questions, plan explanations, and account changes are the kinds of interactions that can be standardized and handed to AI without meaningful loss of quality for customers. “