What a blunder... Sometimes I feel that half of the pain we are going through is due to this horrible dud. It's a dark gift that keeps on giving as we bleed even more money trying to fix things.
6 replies (most recent on top)
Ocean was a pure C-Suite decision to go live (same as UCPQ 1.0) with known issues across the board from bookings to invoicing against the advice of the knowledge bearers. It didn't help that PMO group was fudging numbers to give the C-Suite coverage. OM and Invoicing teams were thrown to the wolves and put into an impossible position. Heck, there were like ~50 PMO staff people sending 10 OM folks daily reminders that they were behind...
We lie to the customers.....i think the customers know about it now. We lay off a lot of people and no knowledge was passed around, its a mess in NetApp, from sales, support and engineering. i have to lie and just approved everything comes to me in OCEAN. its a joke.
Spot was a bad acquisition but Instaclustr is a solid business.
The dud wasn't Project Ocean. The real dud is NetApp's C-Suite.
And it's going to happen again because instead of investing in messaging, fixing broken and outdated workplace systems, and improving upon its current products, NetApp's leadership gets FOMO for the latest tech craze.
Ocean/Spot was their way to get into "Cloud Computing" but the strategy to develop and market/sell the portfolio post acquisition was awful.
Now the company is riding the wave of AI and the need for hyperscalers and data centers.
We all know what will happen when AI is no longer heavily subsidized, the "cleanest storage on the planet" can't greenwash itself through buying carbon credits, and when companies wisen up to the fact that their Claude or Codex generated codebase is full of security vulnerabilities and bugs, and now produces multiple so-called sources of truth from poor governance and semantic training.
a failure.....but we convinced all employee a success. we lie to customers, partnership and OEMs we are good but we are not. going to see MORE issues down the road. BOM list is a mess.....and customers not knowing it.
Maybe the dud is know one at Netapp knowing what you are talking about