I don't know who's a bigger su---r....the poor call center rep that takes this job. The poor external candidate or the existing supervisors who stay in the job. What's even worse is if they hire an external candidate that person will get hired in at the Supervisor market rate where as the CSR is going to get the Coordinator market rate. That's how much of a sheisty company this is.
7 replies (most recent on top)
@eg You think after being abused in our current position and seeing what our supervisors have to deal with....we want that too? He-l no.
They probably put it on indeed because they had no applicants internally.
@ck Not entirely true. There is a screen shot floating around this position is posted on Indeed and LinkedIn. They are probably going to hire externally. But I am glad to hear you realize the supervisor job is not worth it. Akron had several ROAs that they strung along. Two of them they sent back to the phones and another two (after the layoffs) that they also put back on the phones. I think two of them spent three years on roa. If they would have been hired, that would have been two more year at coordinator level before getting promoted to supervisor. That's 5 years of dealing with the call center leadership bs at coordinator pay. No thanks. I'll stick to being a rep.
No one is stupid enough to become a supervisor in the call center. Also, it is an roa position. So a year long interview.
@as He was hired CEO because of blackstone being an investor. Backdoor finagling deals so they sell the company and he can float away with his golden parachute.
I heard a theory that I always think about, that CEOs are so prone to lay off people because they think everyone does as little work as they do, so that's why they're always shocked when layoffs go horribly wrong. Really makes sense when observing Brian's management style, it's like he never actually held a job before becoming CEO, I think they found him under a bridge and just gave him a shave and a suit.