As many are commenting about lay-off's, FAS is hiring! Of course, FAS is easy money for Fidelity. Quarterly income for simply picking mutual funds. Pretty much a rip off for the actual investing part- as long as clients realize they are really paying to be able to speak with a licensed advisor btw who 8 months ago may have been their waiter at Olive Garden.
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See, there are just some things you dont mention. Dont get it twisted lol, if you poke the bear just hard enough.. they will make a spectacle for eveeyone to see. They have infinitely deep pockets and resources, and they really dont care as long as you do NOT become an obstacle between them and clients.
As a customer of Fidelity, interesting. Thats why I do my own research to my portfolio. I only call when I need something done that I can't easily do on the website.
Same with my Vanguard accounts.