I spent there less than a year - I quit because I was bored. I observed 50+ people doing almost nothing, mostly consultants or other peers. My manager (SVP level) was unable to control her area and didn't even know what she should expect from people. There was literally no strategy, no plan and terrible ignorance - from payments to tech industry.
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Worst company I have ever worked for in my entire life.
Written with Chatgpt to sound as neutral as possible, sure dont want to be recognized here.
During the late 2024 wave of layoffs, the organization reduced management “layers,” which included letting go of several experienced managers and directors. Unfortunately, that included a highly knowledgeable and long-tenured manager who was widely respected for running operations effectively.
Since then, responsibilities appear to have been consolidated, with the current manager overseeing multiple related departments. This seems to have stretched capacity thin and impacted overall efficiency.
There’s also a noticeable hesitation around sharing feedback, as input from non-management staff doesn’t appear to be actively encouraged or considered.
Additionally, the incentive compensation plan was discontinued, but it's all good manager says we all should be thankful for having a job in this economy.