A lot of what OI does is facilitate the functioning of other divisions. I'm not in OI, but OI's work and tech has enabled a lot of the 40-90% headcount cuts to other areas (not that those reductions were always well advised).
A lot of the applied process support/automation/optimization work over the last 5-10 years has come out what remains of teams currently structured under OI, with most of the work, knowledge base and continued maintenance being US based.
Almost zero effort has been made to prepare this to be handed off to either contractor or OGA teams, and the "cleanup" from the Change Health breach resulted in a TON of project source material and documentation for currently deployed work being wiped, and zero time/resources allocated to reconstruct/replace the lost bodies of work.
Tl;dr: The people currently supporting the existing processes that Optum (actually) runs on are probably the ones that are going to get cut this round. Things will be OK, until an existing process needs to be updated, changed or expanded, at which point things will start breaking.
OP: @c3+1kp53601e
I came across this post while reading through our board. Worth bumping it up.