Thread regarding Dell Inc. layoffs

The only people I know within the target radius who are still remote have medical exemptions. I hope Dell likes being sued.

Beyond those folks, everyone else still remote (again, in my org) was hired that way and lives nowhere near an office. Dell has been clear that these folks have no future here; but it’s a ridiculous policy. They are shooting themselves in the foot, but that’s certainly nothing new.

I've been remote for nearly a decade at this point and have 100% been calling it in. Frankly, idgaf if they lay me off, I'm already at my CoastFIRE goals and idgaf if i love this silly tech meal ticket. I can go work in a coffee shop tomorrow and still retire at 40 or so.

@hn

If you have to say you are not living in fear, you are living in fear.

Let’s just there has been feedback at the highest level that remotes WILL be targeted.

I’m remote and don’t care. I no longer live in fear if I’m going to be the next one on their list. The company has lost its sense of values and culture. They would honestly be doing me a favor if they targeted me because of a remote status. The workload has doubled, the metrics unattainable and compensation plan a complete joke. Being remote is the only thing that keeps me there and if they take that away I will find another position somewhere else and not lose any sleep at night. Dell is not the end all be all. The company itself will suffer more than any valuable employee they let go.

@OP If NBA is at all involved, then we is support at least are very safe. NBA is still spitting out assanine recommendations and is actually getting worse over time not better. I asked it a basic hardware troubleshooting question the other day, because we are required to at least once on every ticket. NBAs recommendations were all software related. My personal favorite was to start by deleting all the customer's data.

Layoffs are happening every day in ISG, and the company appears to be exposing itself to potential legal risk. Here’s why.

When someone is laid off, the workload doesn’t disappear, it gets redistributed. The more work you absorb, the more likely you are to make mistakes. At the same time, management enforces strict dispatch error thresholds. For example, if you receive a DOA part from logistics , something that happens frequently and is outside your control, that dispatch still counts against you. Many managers use those metrics against employees.

As a result, we’ve lost people who should never have been laid off. The ethical standards behind these decisions are questionable. It feels like a deliberate domino system: one manager tracks repeat dispatch quotas, another focuses on survey scores, and Quality Leads are pressured to confront employees about performance. Employees are cornered and asked to justify themselves under a system seemingly designed to reduce headcount , reportedly by as much as 50% by May tied to the rollout of new AI software.

In the process, many of the strongest performers, the risk-takers, the people who genuinely cared about customers and went the extra mile are gone. What remains are employees who avoid risk and do only what’s necessary to stay off the radar. There have also been cases of employees being terminated after speaking out.

Regarding the new software: if implemented as intended, the process will likely work as follows : an incoming call generates immediate log data, those logs are processed through AI, and a solution is provided quickly. The daily NBA tasks employees have been performing will likely serve as part of the AI’s training database. The goal is operational speed: more output with fewer people. However, rather than reducing responsibility, the system may increase it.

Currently, there are still overlapping departments while leadership streamlines operations. Layoffs continue in some areas while new hybrid departments are being built primarily in India. This raises concerns about the long-term future of major U.S. offices. Two buildings in Round Rock have already been closed, a dozen offices just for the US got removed, and there are rumors about potential changes in OKC. While rumors should be treated cautiously, the overall direction does not appear favorable for many U.S.-based employees.

Another notable point: Project Managers in the U.S. who assisted with the AI initiative no longer seem to be retained or prioritized.

My man here starts all his posts in his head with "once upon a time" Let me guess you were refused remote work because you di in fact live closer to the office than what you made out.. Cope harder bud...

I heard from a manger last week in ISG thats had to do quite a few layoffs said being remote or not isnt part of the decision and they are not targeted. It has to do with how much work a group has compared to others. Some groups that are slower they are letting people go and some are being moved to another group. 1 person who is remote was moved to another group. Still in ISG but works on a different product now.

Im in ISG and a manger there whos has to do quite a few layoffs already said last week hes heard nothing of targeting remotes but did say ~20 reduction. They are targeting certain areas that are not as busy as others. Some are being moved to different groups and some are being let go. Doesnt matter if you are remote or not

@OP Ive read all this and am really glad this fortune 100 company is focused on the right metrics like productivity, velocity, NPS scores, growth, employee satisfaction, profitability. It would be awful if it focused on the minors because that's a leading indicator of a sinking ship. Nice work DT

@c1 My team is classified as field and no one works in field. We are fully remote and will remain so even though it’s not necessary for us to be remote.

@bz Who tf is talking about RTO? I agree that it's a bluff but the post has nothing to do with RTO...

@ad I 100% agree but there are a LOT of people (remotes) in here that are in major denial that they absolutely are being targeted lol. It's not a matter of IF, because it's already happening and it's only going to speed up.

The writing is on the wall and has been for over a year already. First it was the optional hybrid thing.. which was Dell testing the waters basically. Then they came out and said that remotes are not eligible for promotions OR internal movement. Then also stated that ALL future roles are required to go to office and remote positions will no longer be available. Then the RTO policy came into place.

I 100% GUARENTEE that remotes are much more likely to feel the axe of WFR than those onsite folks. I also 10000% promise that they will begin to reduce raises and reduce remotes % for bonus's.

Might be a slow burn but it will burn enough to which will make remotes quit, or relocate.

Like I said, the writing is in bright red on the wall... those cocky enough to think they are "safe" are ignorant

Had a similar conversation with my leader I have a good relationship with. One of the remote members on my team was indirectly told to start looking for other opportunities as well….next round is April

@cc it's the toxicity in Dell showing it's face.

To those criticizing colleagues for working remotely, it is not your place to dictate how others choose to live or work. A truly professional environment respects individual choice and values results, collaboration, and mutual respect over mere physical presence. No one should feel compelled to remain in a workplace defined by judgment, hostility, or division.

The new Dell management speak is productivity only exists inside office walls. Remote workers everywhere should immediately be fired.

They may take our lives, but they'll never take our freedom!!!

I call BS. I’ve been remote since Covid and still here. I only put in around 3 to 4 hrs of real work and use the rest of my time for side contract development jobs which pays me just as much as my salary at Dell. No concern at all about any future layoffs.

If you can’t find a chair get outta here!

We don’t want dead beats at home doing the five knuckle shuffle.

@bp - they aren't classified as "remote". They're classified as "field". Makes a big difference. Field employees aren't under the same restrictions as remotes. Unless Dell completely outsources its service, installation, and consultative services, they're going to have to keep those classifications. Get into field if you want to be remote.

Get to work you lazy scoundrels! We are tired of all the cry babies on here. Either you su-k it up and find a seat in Round Rock or hit the bricks!

@OP B.S!!!! Maybe they're thumping their chest again but they won't do anything. Total bluff. The whole RTO campaign is nothing more than a fear and scare campaign to get more people to quit on their own. Dell needs more people to quit. They are too cheap and corrupt to pay severance.

Hit the bricks remotes! We don’t need those part timers.

A load of scaremongering by HR/paid accounts.

There are entire departments dedicated to field service engineering who have managed to retain remote status despite none of them leaving their houses.

Go on Dell. Target remotes. See what’s left of the company then.

Adios, remotes! Go be lazy somewhere else.

They layoff both remote and local in order to cut cost

By 2028 there will be little to no remotes, mark my words

My manager in isg support came right out and said that Dell is targeting remotes and people with fewer than 3 badge swipes pi er week. Plan is reduced raises (he didn't mention reduced bonuses, but it wouldn't surprise me) to force "voluntary attrition" They also moved every remote employee from our team to another team with a reputation for high turnover rates due to burnout.

Havent heard anything about this yet but, can't say I'm too surprised i guess? Maybe I need to start looking for a new job :(

lol you and your boss are both MO--NS. They said remotes are just as safe from onsite people you dingus

Heard similar in my last 1x1 too. Total BS. I'm now looking for a new job because fk this sh-t bro

Yup. A few weeks ago our manager told us remotes that if you live close enough to an office, you should consider making the drive because "they" are looking at remotes for future layoffs and that from what she's seen via leadership chats and emails, distance to an office is soon to no longer be a factor. Without saying it, she essentially said to either relocate or make the drive.

Luckily I live about 80 mins from an office and I'm NOT happy about this drive but hey, I need the paycheck

Yeah, I've heard similar from my managers as well. I have a few buddies in the sales department who told me that a handful of their team has been let go but, they were all remote and not even bad at their jobs. As much as I despise going into the office, I'm glad I do because at least I'm not being targeted...