Its been very quiet on news from Citrix. No press releases, no new product news. Is there anyone left to support us customers? My sales guy keeps telling me all is OK... With what I am reading here, I am able to re-confirm what a buffoon he is...
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What is going on with Citrix? I used to see a lot of product updates both on XenD and NetScaler... Now its so quiet...
I've been fed the ICA story, lock stock and barrel for the last 10+ years and at least 3 sales people's livelihood was from us. We are evaluating AWS workspaces and direct Azure Windows service and both seem to be perfectly fine with their protocols. I still don't like the wild pricing.
I saw mention of Nerdio above. I am tempted to tell my team to look into Nerdio on top of Azure.
Then I saw this Forrester report with new secure browsers, RBI etc. A lot of our usage is for browsers. I am thinking that we are way overpaying here... Any others just switching over to a RBI service or similar?
Time to move on from Citrix.
Unfortunately there are no competitors that can do what ICA does.
And this is why private equity can reap such large profits.
"Look for other competitors in the space."
Unfortunately there are no competitors that can do what ICA does. (A rant for how Citrix fu---d that up for another day). Closest is VMware, performance is not too bad, they are also going through the sames issues as us right now though. If you are small Parsec is pretty good but does not scale well had no security features. Everything else is RDS. Nerdio did get a huge cash infusion so maybe they can make AVD better management wise, but the scaling performance will still be limited because it's RDS.
The trend can only be lower quality ... With even more RIF within engineering, the move of maximum employees to India, TK doesn't care about innovation or products. He never did... He's going to force customers to move to subscription and extort them with outrageous price increases. Money will not be invested into the products....so roadmaps will not be executed.
You said, "If i were a customer what would I do? Look for other competitors in the space."
Thanks for the guidance. Much appreciated. This is the direction we have taken.
Sales has no direction and are clueless but don't blame them they themselves do not know if they'll be here beyond Jan 9th, Citrix or CSG is undergoing a massive weight loss program trimming all fat and costs intended for a smaller customer base. Wait and see all thanks to the great leadership appointed by a great board known to dismember companies. If I were a customer sitting on a high number of licenses w/Priority, I'd press my sales team really hard to provide answers on the future of Citrix/Tibco/Cloud Software Group. Plan ahead as I personally see what's left of Citrix getting flushed down the toilet with incompetent leadership subprime product support. Product vision diminishing so has the value, quality and purpose.
If i were a customer what would I do? Look for other competitors in the space.
He-l a happy holidays would suffice. If you’re at Citrix customer I’d find a way out of this mess.
The lack of communication is just mind boggling not even “Hey, the transition is taking a little bit longer but we are progressing steadily”.
I would NOT go to cloud. It sucks! Lotsa big changes in 2023, all not good. This is bearish on Citrix future. As a current employee I can’t advocate for the future as it’s an internal nightmare currently with no communication.
No changes regarding the products nor the licensing has been communicated internally yet.
One thing, if I was a customer and sitting on perpetual on-prem licenses and had any plans of trying to trade-in those for Citrix Cloud, I would try to strike a deal before New Years. Very few Sales Reps in Citrix knows if they even have a job in February... and no one knows if there's going to be a trade-in program moving forward.
As a customer I would try to lock in current licensing deals as long as I can before end of Citrix Q4. (12/31/2022) My guess is that Mr Krause doesn't have any price reductions on his agenda in the near future.