lululemon let go of 100 part-time workers who helped answer customer questions by phone, email, and chat.
These workers helped people every day, but the company decided it wants to use only full-time workers for this job instead.
Lululemon says this change will help them do a better job helping customers and make the business run more smoothly.
This is happening while the company is also looking for a new boss and dealing with some disagreements with its founder.
no store closures, just changes to how customer help is done.
https://www.theglobeandmail.com/business/article-lululemon-layoffs-customer-care-part-time-work/