I work in inside sales, the amount of calls I get from people being suspended due to non pay is at an unprecedented amount. It’s totally unreal.
Couple with the current market being one of the worst sales markets in the last 25 years. They still expect us to exceed quota when literally nobody has any money and everyone’s phones are being shut uff lol.
Yes, suspend rules are bent to meet business objectives.
Dont worry soon the economy will turn around. We just need to threaten and attack a few more countries then we should be good .
The Suspend game has been going on a looooong time.
Customer requests disconnect, rep suspends, 3 months go by and customer has a new bill when it comes off suspend
Could disconnects be on hold so we show less customer loss on our earnings call Friday? Groups have historically added lines to try to offset the bleeding. I imagine its the same game going on with the suspensions.
@OP good thing AI won't complain about that.