Thread regarding Verizon Communications Inc. layoffs

I'm someone that got divested to an indirect agent and it's definitely all bullsh-t. As bad as Verizon was, working for this agent has been absolutely he-l and I'm desperately trying to find another position with a different company as quick as I can, because I don't think the agents want to keep us for long anyways. They want the doors, not the people.

I know a guy that was divested to a different agent who told him that they plan to quadruple their number of doors within the next 5 years. More layoffs are definitely coming. And I can tell you from being on this side that all the big six agents are competing to position themselves as the agent that deserves to get the doors. And I'm no stranger to performance pressure, but what I'm being subjected to now as a divested employee damn near amounts to psychological torture. Like, "double your growth YoY or you'll be put on performance readouts 7 days a week. And remember. We did you a favor by keeping you so if you don't deliver, who knows what might happen."

I was someone that always advocated for the agents because I felt like they got a bad rep. They're people, just like everyone else. Some are good, some are bad. But working for one now has made it very clear where the culture comes from. It's fu--ing awful. And they have made it clear that the divested employees are just a bridge for them until they can get cheaper labor into the stores, it's just a matter of time.

My advice if you're in a retail location that gets divested in the next cut: don't sign on. Just take the severance and get on unemployment until you find your next job.

@bj

Truth. There was a time when the agents were more shady, but the retail stores have become a cess pool of deception. The culture is horrible where the shady advance.

You have to admit LL is right . The corporate stores have provided a less than delightful experience to the customer. They have made it so I am ashamed to say I work for VZ. The lieing, thievery and generally shady activities practiced by our retail locations is sinful. Those working there are so tainted there is no hope in changing to honest business practices. It would be best to go tird party for all retail operations.

Until someone stands up to the gaslighting and poor leadership, it won’t change. She is paid very well to handle the pressure she receives and assess what to do to get her troops aligned. Gaslighting tells you how desperate she is. There is no plan and she is repeating the same thing over and over. A coach doesn’t tell their team to go out there and try harder, they provide a path to success.

Made up metrics that have nothing to do with reality is all the management team focuses on. In the field, there is currently an insane focus on "reassigning" jobs to other technicians. If you have a job assigned to you and you are 50 miles away, and you send the job to another technician that is closer and able to do the job, you end up on a report that is scrutinized by management. Of course, management has found a way to cheat the system to avoid being on this report by having a copy of the job assigned to both techs and having them both close the job instead of it being reassigned. If this all sounds ridiculous, pointless, and fu--ing stupid, that's because it is. This is verizon management at work.

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