Another surprise layoff that impacted the Support organization in the US and EMEA.
Almost all (if not all) of the Technical Support Specialist/Technical Support Agents got axed.
Technical Support Engineers got impacted in every vertical except Platform.
Each team is now down many members (my team down 4) and we are scrambling and wondering how to handle the excess workload and power apps that got their whole team cut.
So much for the promised "better communication" from leadership last year. What a joke.