We made it through another year, but I hate what this company has become. Biweekly check-ins with inexperienced managers who now get to define your worth. Verint installed on our laptops, where five minutes of inactivity is enough to trigger a flag. Quality metrics attached to every single employee.
There was a time when working hard and being productive actually meant something. Now, every action is scrutinized. The good employees have become the problem, while inexperienced new hires are pushed through boot camps that teach them the wrong way to do the job. Then they’re sent to us with questions, and we’re expected to train them on top of everything else.
The place is a mess. At this point, I’m just counting the days until retirement—or a layoff.