Cisco should have dominated Collaboration. Back in 2004 they bought Dynamicsoft, which had the best VoIP engineers in the world, bar none. So where did all of that go? Only very poor leadership could waste an advantage like that.
Cisco could have doubled its stock price during the pandemic, but it gave the market away to Zoom after years of constant layoffs. The ELT seems unable to do much else. Even when a team is performing well, they still reorganize it to the point of damage, as if success itself is something they do not trust.