A good read that relates to us right now
https://onemileatatime.com/news/united-ceo-scott-kirby-confidently-declares-american-cooked/
Replace with Verizon and we can all relate
"The current narrative among [Verizon]American executives is that everything they’re doing right now is to “focus on the customer.” The problem is, that’s not enough. [Verizon] American’s Chief Customer Officer has said that a reliable schedule is just “table stakes” at this point.
But the reality is that even customer experience improvements are just “table stakes,” when you’re competing against [T-Mobile]Delta and [Verizon]United. What else ya got? There needs to be a bigger strategy, and employees need to be excited about it.
The problem with [Dan] Isom at [Verizon]American is that he’s neither some brilliant strategy guy, nor is he a football coach type, like McCartney references. McCartney is exactly right — “once you lose labor, it’s over,” and “it may take a couple of years or whatever, but it’s over.” [Dan] Isom isn’t a football coach, he’s the captain of a lost ship with no navigation that’s just going deeper into the ocean. And maybe that sounds harsh, but c’mon, [Verizon]American lost money in Q3 2025, which is supposed to be one of the better quarters.
It's been a been a bumpy last 20 years here. I will miss many of you! Wish us luck in the job hunt!
Lets find employment where the EMPLOYEES are VALUED FIRST!!