The way this was handled is a disgrace, especially for a "communications" company. Verizon has been losing customers by the hundreds for months now and their solution is to cut Operations. Some markets are down to a few guys for entire states. Way to put the customer first, Verizon. Bravo.
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@OP Hey, PNW engineer here. I don't know how Ops is gonna do any work. Good luck brother sorry to see anyone go when we were so few already