Disregard for the employee. Disregard for the customer. Overpriced. Arrogant.
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Oracle less brutal .. and not so hypocritical in pushing trust as a value and not following through with it
Succinctly: yes.
That was my biggest surprise leaving Oracle for SFDC. The customers hated us at SFDC just as much as they did Oracle.
It has. It's been like this for a while.