Still doing inventory a week later. Store has over 50 rods of no tickets. Trying to get tickets and scan them. Store was not prepared for this inventory. Ism is the worst thing ever to happen. Their is no accountability. Most of staff for the overnight were the old merchants. The old merchants team are the ones trying to ticketed all rods. Ism ki---d this company. The numbers for inventory are the going to be bad.
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I’d say the majority of shortage is definitely internal. Lack of personnel, lack of BOH standards, incorrect processing of MOS, etc, reticketing incorrect merchandise, as well as dishonest employees not being supervised. They tried saving money with ISM but paid for it in shortage among other things…
First look inventory rates and shrink is HIGH b/c of theft....and warehouse not sending correct product. But mostly theft.
They will not change no one is going to say the difficult thing . It does not work. They don't care about the associates
Wow, that’s awful! I am sorry your store is going through that. I wonder with all of the challenges the stores have faced this year with ISM, will the company double down on it and continue to say it’s great or will they make changes. I hope people scream loud in this next pulse survey. I’m at my wits end with the lack of accountability and the cover-ups. For the first time in the decade + I’ve been with this company, I do not feel proud at all to work for Macy’s and all they’ve done is milk us all dry.