Doing more with less was the theme. Even though there has been revenue and profit growth every quarter they expect more restructuring for layoffs in the US. Budgets will still be tight. They will be focusing on hiring more in call center work in Mexico. US panel jobs will start to be consolidated. Self install pilot has
been approved to move forward. Call center team had concerns about capped bonus and quality. Overall expect more call center and remote work and less in field work into 2026.
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Sounds like more reduction in field operations is on the horizon.
LOL