The Group Chapter Leads (GCL) role is proving to be counterproductive in our tech structure. Many GCLs, often promoted from non-engineering backgrounds like production support or testing, lack the essential experience in software architecture and delivery needed to lead technical teams effectively.
Instead of providing value, the role primarily adds bureaucracy. We should consider eliminating this redundant layer and consolidating its responsibilities under the Group Squad Leads (GSLs), who are better positioned to manage teams. Even Scrum Masters currently contribute more to team velocity and project success than GCLs do