I know some are and some are not, just want to see if people can share some experiences. No names please.
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An ex Senior Manager here. I've had four career counselors over my 10+ year career here.
#1 - One was awesome, proactive and very helpful. Helped me navigate things, every advice was pure gold.
#2 - Two were OK, middle of the road, some good advice, some bad, landed a couple of projects because of them. I am assuming most of CCs are just like this.
#3 - One was just bad, new to the firm, did not know how to navigate things, she just did not care and was completely lost.
I've counseled several people in my career and I tried to emulate what #1 was doing. It's hard and you hit stumbilng blocks, some counselees and better than others. I think I've done a fine job but it's not just up to the CC, it's the system that makes things difficult (and it was designed this way).
Hope this helps.
@OP - Mixed bag. I am CL6 and have a small number of counselees myself, whom I do strive to help as best as I can, in earnest. But a very close friend of mine left Accenture mainly because CC was utterly useless. Another one left because his CC couldn't bother to attend the PA process, getting him into PI because of that and the famous enforced curve. I've never felt I was getting any professional or personal coaching from my CCs. I just thought I need to act like an adult, for my seniority, but in all honesty it all feels just like a travesty for feeling good being a CC and having that extra hour to fill in timesheets, which for CCs with 15 counselees could cover a lot of that WBS dearth. I would very much like my CV, whom I know to be more experienced, to put the darn time in and coach me like a true CC. Not happening...
Complete bunz