The problem with this company is that it has no compassion, no heart, no soul. This makes it so many of us who work here are in a state of fear which gets in the way of offering suggestions to make things better. The layoffs have demoralized employees and the fact that this company doesn’t cut this out is a manifestation of a culture that lacks humanity.
No mission, no margin. That simple.
@fg spot on!!! 👏👏👏
Flashback, just over a century ago.
Henry Ford, Harvey Firestone, and John Rockefeller are doing a Ted Talk. Someone from the Horse and Buggy Industry asks what his company's biggest business problem is and how they can fix it.
The room explodes in laughter.
Sandeep is transported back to St Joseph, Missouri. It's early 1861. He's CEO of Pony Express Insight. Telegraph technology has been around for over twenty years and is quite successful in most other developed countries. Sandeep thinks, hey, we need to get these letters to Sacramento faster! He makes a pitch to build a railroad that's fueled by dynamite to carry letters faster. The company is gone before the end of the year.
You could literally ask GPT-5 "how do I design a healthcare payment and provision system using AI that's more effective, efficient, equitable, and cheaper than how the USA works." Simple stuff like eliminating private health insurance, for-profit providers, and nickel and diming over claims. You have one pool of people in the USA: humans that breathe. You count up all the cost over a year, divide by per person, and there's your cost. You use AI, etc, maybe tax credits to balance out, and you go.
The biggest problem is that the company shouldn't exist.
Four letters: ESRO
ESRO
Nepotism with the Indian leadership. Majority of the Indian leaders only want employees to take orders. Employees can't even have a discussion or have questions anymore. Lack of transparency and lack of competency from senior leaders.
Management bloat, offshoring, red tape, constantly changing directions, awful communication.
Too much process, too many meetings, too much churn. Imagine what we could accomplish if we were allowed to work.
Incompetent leadership who give themselves millions in bonuses and then claim there’s no money being made.
Zero respect or desire for true Innovation.
Instead of taking educated onshore devs and PMs and having them use AI- we are having Indians and offshore resources do it, when they don't understand how our healthcare works in this country, and it's causing all sorts of problems. Also the business creates BS CBAs that cause pressure since the estimates going in to cost aren't accurate, so basically asking teams to build a Porsche with the budget of a Ford.
we dont have the people to keep the lights on anymore
Too many layers
Too many pots and statue reports
Focus on core tech aligned with need, not some AI. AI is just a tool
No unified strategy across the tech
Offshoring overseas and too many middle man management who don’t add value besides telling lower level managers and teams they aren’t hitting unrealistic metrics , the quality of care is based off what’s best for the shareholders pockets than the actual members or employees. Stupid supervisors and teams in little cliques and being bi--hy to new members and supervisors openly showing their favoritism instead of being professional navi no growth within company unless you play office politics or are in bed with one of the higher ups or are related to the hiring manager. Need I go on?
@a4 How else are we supposed to get all of my Indian cousins into executive roles?
Talk about top heavy:
CEO, reporting to a CEO, reporting to a CEO, reporting to a CEO, reporting to a CEO, reporting to a CEO, reporting to the actual CEO
Top heavy its a wonder we dont capsize. The vision i get is like a giant cruise ship. So many decks above the waterline how does it stay upright
Right now? ESRO
Greed.