We have serious organizational and leadership challenges that a headcount reduction alone can’t solve. Yes, there may be redundancies in some areas, but at the same time, we’re missing key roles that are critical to moving forward. What we need is competent leadership with a clear, thoughtful vision for where we’re headed and how we’re going to get there. Letting go of 30 people, seemingly at random, without a strategic plan to address the root problems won’t take us anywhere.
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"Orbiting the Giant Hairball" a must read: they collect "ART" but generate very little in fact. If they were located anywhere else in the country or any other country they would be done by now. What they call 3 hour lunch "research" is about the same as grave digging.
Leadership has changed 3 times in 3 years, never giving a chance to actually lay down groundwork for future scaled successes.
The primary issue is that H+ is not being managed properly. The laughable thing was also having hallmark try to migrate H+ users to hallmark itself to expand its marketable audience. The work was significant and impact minimal.
Just more of the same
I agree with this take.
Corporate is pretty cloistered and also quite clueless about what happens in the stores.
This was just more of the usual out of touch decisions that they make. Only this hurt a lot of talented and committed lifetime employees. They weren’t the least bit generous either. 2 weeks and minimal severance pay, no willingness to place into new roles. A hostile thank you for 20 years.
It will take us to a round of our ever so exciting "one hallmark" , code for layoffs