Let's put a "positive" spin on things for a while. If you would be MD for a day and have absolute power to change things in the company, what would they be?
I would:
- Make all KPIs about outcome and not the process. Main overall KPI for the whole company would be customer NPS and main KPI for managers, HR, IT would be eNPS
- Encourage people to use AI, not to replace them but to make them more productive
- Sunset the inspire awards altogether and go back to cash awards and actually make it about somebody doing a great job rather than a handout from a manager or some sort of a participation trophy.
- Increase travel budget and guarantee that anyone with a remote team/manager can have an off-site at least once a year.
- Cutbacks should always be about lowest performers, not about $. You can't say that Dell is a meritocracy when it comes to promotions, if it's all about $ when letting them go.
- Demand exit interviews for everyone leaving, regardless of reason why they are leaving and create actionable items based on the answers, and make sure knowledge is retained within the company.
- Allow remote working for everyone. Finding the best talent will never be about who lives close to an office location.
- Make it attractive coming into the office for those who can and want to. Rather than blaming/forcing/threatening people, offer them free lunch, snacks, gym etc. etc. so they actually want to come in.