The decision making is like Whack-a-Mole with no regard for impact (short or long term), with little knowledge of the factors involved, and with complete lack of any care for the associates. Cost savings is a goal, but that isn't going to happen when direction is literally changed on a daily basis. If leaders actually wanted the truth (which currently ends up in being yelled at so is not happening) rather than just trying to bolster the false claims made over the last 3 years, maybe results- both in progress and maybe savings-woyld actually occur. But it's just about either saving face, or as--s, or feeding egos, but about the company.
7 replies (most recent on top)
Venkat is a sociopath.
If even more roles are moving to India how will it work for those left in the US supporting US customers? It is already difficult enough when we are told there are no support teams working after 11am CT. Customers are impacted big time! In the long run this will not save money if customers go to our competitors.
@10y what do you expect? They read kb articles. They are like robots. It’s a script always has been. Clueless.
Few GCC engineering leads are incompetent. They can't even code. They are ticket churners. All everyone cares about it closing tickets and not real work
@aa Nailed it. As a past employee who was laid off with no clue. One of the best performers on the team, getting projects done, getting tickets done, working every night between DCs. Got an email from director to join a call and bo-m HR.
Turn up, keep head down, do the minimum and log off. Only answer to working in this place. You don’t stay here if you care for a real career. It’s easy to do f all and get away with it due to the useless GCC who struggle to turn on a laptop
Leader... Not leaders