If this passes, I wonder how it would impact layoff trends. https://www.cbsnews.com/news/keep-call-centers-in-america-act-artificial-intelligence/
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Thanks for posting this! I had never heard about it. From what I read, my initial impression.... if it passes.... companies might still outsource call center work to contractors here in the US. Think places like LiveOps that don't offer benefits. Greed won't stop.