Is there news on MRC audits since move to GCC?
Quality is not good so accreditation is risk.
6 replies (most recent on top)
Re:"Is there any place to view the ACTUAL audit results?"
From the MRC website:
Resulting audit reports are very detailed containing many methodological and proprietary details of the measurement service and illumination of the primary strengths and weaknesses of its operations. The reports are confidential among the MRC members, independent CPA firm, and the service. Audit reports include detailed testing and findings across various aspects of the service including:
Is there any place to view the ACTUAL audit results? Not what Nielsen is willing to share about out fails, but the REAL full findings? We know Nielsen will do their damndest to shove down any issues from our line of sight.
Quality has cratered since the move to the GCC. I wish we would get an MRC or E&Y audit in my department and they actually see the daily work and not just talk to higher ups.
"There are field EY/MRC audits happening currently"
Got your popcorn ready?
There are field EY/MRC audits happening currently. Guess we’ll soon find out their results. Let’s just say the scheduling has been an absolute fiasco… the US PRS’ were asked to be hands off and it definitely shows. Many errors and huge mistakes made, and by pure lack of knowledge, understanding and time on the job.
Like many things at Nielsen, results are TBD and there’s ✨more to come ✨
Yes I’d love to know what the audit results are as well. In reality the responsibility and accountability falls on the Field Reps which is really unfortunate. I remember when I was a field rep it was always the last rep that was in the home that was responsible for the quality, regardless of whether there were phone contacts or not.