Thread regarding Optum layoffs

Employee Center High Call/Chat volume

Anyone know why there’s a red banner on sparq saying there’s a high call volume for employee center? Is it to do with myHR it seems like there are issues with that nonstop… just curious as to what’s going on….

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| 1701 views | | 6 replies (last July 20) | Reply
Post ID: @OP+1k0a9kgtz

6 replies (most recent on top)

They double paid QVC and added AZ and ca as extra tax states for people

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Post ID: @tp+1k0a9kgtz

When we switched to MyHR they sc--wed up my tax withholdings and I haven’t been able to get to talk to anyone, only via the chat and all that did was open a “case” that has been sitting open for a week. So I’m guessing I’m not the only one having issues with the transition.

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Post ID: @eh+1k0a9kgtz

I guess they had to implement noise canceling of their headsets. When I call, no only is the language barrier, but also dogs barking, roosters singing and the "car's' always honking their ho-n. Employees and customers deserve better than this third world country service. Disgusting!

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Post ID: @dn+1k0a9kgtz

That's ALWAYS there... The red banner saying that.

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Post ID: @b6+1k0a9kgtz

My guess would be something related to paystubs? They posted today and it’s the second one using the new MyHR

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Post ID: @a4+1k0a9kgtz

use Chatter

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Post ID: @a2+1k0a9kgtz

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