Responsibilities and territories were expanded to fill gaps in staffing with no commensurate increase in compensation. Employees are treated like rented mules and put into situations they do not have the experience or training to perform and told to figure it out. Corporate leadership are space occupiers, figure heads and little more. They forward emails and fill their TEAMS calendars with back to back meetings to ghost their subordinates. When you cut staffing without any comprehension of the institutional knowledge and dedication you are throwing away and the experts, who are the only employee with crucial knowledge that keeps the company running smoothly, you wind up with organizational chaos, low morale and employees running for the exits. AEP employees are immensely superior to these so called corporate leaders and if we, the employees of AEP have set the bar too high for you, don't let the door hit you in the a-s on your way out. Shareholders be damned, the customers pay our salaries and yours.
Bumping from @27b5+1qB6FXi3, well said.