As a ‘career’ Ricoh employee of nearly 30 years, I witnessed intelligent well spoken colleagues that added value to the company laid off while opinionated pretenders cloaked in the success of others remained on payroll. Ricoh US is a ‘good old boy’s club’ that has upper management surround themselves with worthless yes men. Revenue has decreased over the years not only because of Covid and market trends but mainly due to mismanagement. When my 25 year anniversary arrived, all I received was an automated email from HR to pick out a $25.00 gift. Not a thank you nor handshake, just the comment, how much did you sell today. After witnessing many good people let go and many non producers or those that added zero value remain, I knew it was time to escape. It was the best decision that should have been made years before. Income was tripled, management of the new firm was encouraging and life was much better. Ricoh US was a better company when managed by the Japanese than the American teams.
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I think Ricoh needs to be sued for age discrimination, the package was given to me which i refused and I went to another state to keep working for the company, and then again they came after me to pull the same cr-p. I truly believe they want the older people out.
Dealer division ran by an ego driven id--t and his boot licking junior id--ts. If your input doesn’t agree with the Prince, better keep your options to yourself. They think they’re still in a fraternity.
Horribly managed Company for many years now. The industry rejects are in management at Ricoh USA. You’d have to see it and experience it to believe it…
Having left nearly 12 years ago l am stilled amazed that world wide the same people are still in management.
It was doom and gloom then but looks worse at present.
Amazed that same management team or the older boys club are still running or ruining the place.
They took over companies and kicked out goid people and still have jobs.
The descent accelerated with Ikon purchase. Just more gas on a bad strategy.
True!!
Still happening.
Same experience on the service side. Some people's layoffs were warranted, the majority were not. People who had the knowledge to implement the "digital transformation" were virtually all laid off. The people they keep? The ones that through the ability to put up their own service calls, put up big numbers because they are "working" on machines that are not broken, don't require parts. Typically, they sit in their cars all day and pretend to be working. Management turns a blind eye to this because disciplining those people would hurt their own team numbers. Meanwhile, those that are doing the actual work, not cherry picking calls, well their numbers are not so great because they are working on actual broken machines. Not a sustainable situation.