https://www.msn.com/en-us/technology/tech-companies/layoffs-ai-restructure-define-tech-giant-s-texas-sized-biggest-shakeups/ar-AA1EsOtR
13 replies (most recent on top)
A lot of the guesses about what happened to Dell Chat are way off. Is it that hard to believe that management doesn’t care about employees—they’re more interested in riding the AI hype to boost the stock and shift jobs overseas. I mean we’d have toilet paper and soap in the bathrooms.
The specifics of which exact executive ki-led it to make a land grab aren’t something people feel at liberty to say. But it’s not that hard to guess if you work in Sales and have noticed they are blocking access not only to that but to every other potentially useful tool except the one they want to force us to use: Glean, ahem, I mean Dell Sales Chat. And the name confusion ain’t such a damn mystery when you see they both have almost the same name but one predates the other by a long shot. If you’ve been around this company you know some management’s preference to buy not build software.
But by all means, tell Dell. Don’t let me stop you.
Several confident answers about why Dell chat was taken away. Why the silence and lies to employees? Why is it so hard to bluntly say it was built for sales, the use and cost by others was unexpected, and we don’t trust our IP in it, but we are evaluating how to bring it back. Instead we get “no speculation allowed” and obviously bullsh-t reasons like “the name confused people” handed down when pressed. The way this has been handled has removed any trust or credibility I previously gave leadership.
[They won't even give us CoPilot for Office 365 apps]
Great. The only logic reason to choose Copilot was the integration with Office. Without that, the chatbot is pure cr-p.
They won't even give us CoPilot for Office 365 apps, just the chat in Edge... Why? Because Dell is too cheap to license it for us. "Use AI!" But only in the most basic of ways...the areas of my job where it would be most useful, it's not accessible.
I’m looking forward to my mandatory agentic AI training despite the fact that I’m not allowed use agentic AI.
How could they possibly have predicted that we would use the only AI we’re allowed to use after the corporate strategy cascade was built around telling us to use AI?
I just use ChatGPT in complete disregard for the company policy.
'Dell won't even finance our own gear to give any meaningful AI tools'
thats correct. make no mistake.
its always about cost cutting and penny pinching first and foremost.
Dell chat was removed because cost. People were actually using it and the costs soared because they hosted it in Azure not on prem.
Dell won't even finance our own gear to give any meaningful AI tools to employees beyond Codeium and Copilot.
We had LLMs but they took it away because it was the wrong tool for Sales.
Way more of Dell’s abysmal failure to do anything remotely meaningful or profitable with AI is due to stupid politics and infighting. They didn’t take away the tool because it was wrong for sales. It was a land grab. The execs are duking it out and making the rest of us suffer for their turf war.
Talking about maverick shitcanning people. Got till feb until that dookie drops
It’s lies. We don’t have general AI available beyond codeium and copilot. We had LLMs but they took it away because it was the wrong tool for Sales. The way they push codeium, even on people who don’t write code, shows how out of touch they are with this technology.
It's using the latest cool thing to cost cut.
Dell is not spearheading anything. It's just circling the drain