Checking in on the state of our AI/GenAI platform efforts—because from the outside, it’s looking less like a strategy and more like a crowdsourced science experiment. Multiple directions, minimal alignment, and a generous sprinkle of contractor chaos seem to be shaping the current trajectory.
Is there a coherent roadmap we're following, or are we still building the car while driving it—blindfolded? Happy to hear updates if there's a real plan behind the patchwork.
It is all based on what’s your exception of citi, getting the paycheck and learning something, that’s all for me, I am waiting for the layoff right now. Technology is what I like and I am doing my tasks with different approache, sometimes the workload is double and many overtime without noticed by anyone, don’t want to give pressure to other team members, maybe I am thinking too much. Nobody care about it and I don’t care about project in another way, it is a dead one. I got what I want, doing what I like and got paycheck. I know what citi is and it is not my long term goal. As an employee, I get my job done on time with good quality since I got paycheck. It is an annoying environment and without some fundamental basic management. I lost my passion in citi.
Post ID: @q3+1jt1m8d6t
Of course employees should always improve and maintain their skills so that they can be battle ready in case of a Recession, Layoff or when they search for new External jobs outside of Citi.
But why should employees give their skills, new and improved skills, and their institutional knowledge (knowledge about Citi nuances, trade secrets, details etc. that external job candidates and also Temps-Contractors will Not know), when Citi pays peanuts and DogSh!t ???!!!
Only the MDs / Directors and C-Suite get real salary increases and bonuses!!!
As the saying goes, when you pay peanuts compared to your competitors, you get demoralized and unmotivated M0nkeys who will do the bare minimum, if that much even. Don't pay bicycle prices and expect to get a car.
It's a vicious cycle De@th Spiral:
With the exception of the C-Suite, MDs and Directors, Citi is unwilling or can Not afford to pay better salaries and bonuses to employees........And so:
The high quality better job applicants/employees are the ones who can help and fix Citi. But since Citi is unable to attract or retain high quality better job applicants/employees, Citi still and forever finds itself in a H3LL Hole it can Not get out of...... and continues to NOT pay better salaries and bonuses. Lather, Rinse, Repeat.
Employees should learn to stay relevant and competitive. At worst it will help them find a better job outside Citi. And at best it may turn Citi’s fortunes around making it more profitable that will help employees growth in Citi.
Otherwise this is race to bottom - employers don’t reward/recognize employees because they think employees are bad and employees don’t help improve revenues and customer satisfaction because they think employer is bad.
Post ID: @hn+1jt1m8d6t
Why should Citi employees start to learn, work more and harder, leverage technology better etc. all for Citi when we're paid peanuts and DogSh!t ???!!! And Only the MDs / Directors and C-Suite get real salary increases and bonuses ???!!!
As the saying goes, when you pay peanuts compared to your competitors, you get demoralized and unmotivated M0nkeys who will do the bare minimum, if that much even.
Don't pay bicycle prices and expect to get a car.
Just believing and wanting to be a tech company isn't enough. I could wish to be lots of things but that wouldn't make it so. Citi has to really invest in improving their infrastructure, ways of working, collaborative change management practices, talent, and culture if we want to operate like a faction of a true tech company.
Post ID: @e7+1jt1m8d6t Correct.
The CIO TR is a CPA who's only job prior to $hitibank was working for PwC, an Accounting and consulting firm right out of college. So $hitibank is Only his second employer. He has a very limited frame of reference as to good or bad business and management practices and work experience.
The metaphor is hiring a Tech person like, Bezos or Gates to work in the Accounting and Tax Department. No matter how smart the person may be, they simply do Not have the academic, work experience and mindset training to work outside of their wheelhouse.
$hitibank forcing an Oval to fit into a Round Hole as usual. Still will Not fit or function.
Same as former CEO Mike Corbat. $hitibank was his first and last job out of (Harvard) College for 35 years. And look how Fvcked Up $hitibank turned out.
Everyone who thinks/says Citi is not a tech company, it is a Bank and Wealth Management company is right. But this mindset has to change. Amazon morphed from a book seller to online retailer to tech giant; Robinhood is giving traditional trading firms nightmares; PayPal & Zelle move more money around and Tesla wouldn’t be where it is if it thought it is just a car maker. So the point l am trying to make is unless Citi employees start learn, embrace, and leverage technology better, Citi will continue to be like this. Going to branch with paper check book and having teller maintain your paper ledger may feel nostalgic but that is not the future.
Not surprised at th chaos. We have an accountant running a tech organization.
Not in AI team, but work on the tech within Citi. I am more focused on growing myself technically within Citi. Learning the tools and improving my Java Skills. I am not interested in the business at all. Luckily, the team I work is really focused more on the technical side. I learn a little of the business by proxy, but it is not my biggest concern. I learn just enough so I can deliver my feature for the sprint. My ultimate goal is to grow my tech skills. I transferred teams within Citi, and I learned that the business knowledge is only within that teams domain. Switch to different departments, and all that special knowledge went out the window. So ever since that experience, my main goal is tech knowledge first.
I’m aware of a group with over a hundred people dedicated to GenAI work. Sadly, the output has been underwhelming at best, with very little to show for the scale of investment. Most of it is being led by external “experts” who’ve mastered the art of buzzwords, not results.
At this rate, we’re not just burning cash, we’re handing it over to jokers and hoping for innovation. Maybe it's time we rethink who’s steering this ship before it hits the iceberg.
We all know we aren't a tech company, except some key leaders who like to keep pushing it, is what Im saying. We just happen to have a ton of developers ... so we like to pretend
We are a bank, a finance company, not a tech company. We just happen to “use” tech and this go around, trying to develop tech. Tech is a hot investment, given various ebb and flow throughout the year, claiming your a tech company generates excitement. At our core though, we are a bank and a wealth management company.
Anyone watch the David G AI Ask Me Anything? Hoping we can stop with the softball fluff questions and get to some of the harder ones that might give us a little clarity to some of the points in this post. I know my team submitted them, they weren't asked. Very disappointed. Also slightly ironic the tech failed at the start of the meeting, thought we were a tech company ;)
Whatever GenAI/AI Citi is building and launching to perform tasks like draft an email, summarise documents, convert word doc into ppt and vice versa, ask me anything etc. comes out of the box with available tools like microsoft copilot etc. Not sure what value Citi is adding over and above the standard GenAI tools that are available in the market other than obviously branding it as their own GenAI platform. Looks like another technology deliverable that lacks strategy, direction and value.