It seems that we are offshoring more of the jobs and technology than we are keeping any onshore. The issue that comes up with this is the difference in time zones. Also the communication gap. What used to take one Sprint to complete a feature with an onshore team now takes several sprints and also functionality is lacking. Worried about the future for tech for this company with this approach.
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@f5+1jrztvtje You definitely need to get laid off if you think tariffs apply to services. What the he-l is this company doing by hiring you?
Trump where are you when it comes to Oputm offshoring American jobs? Fix it by charging a tariff or what ever you want to call it to Optum for any jobs offshored. 100 percent tax. Don't wait for the hollowing out of IT jobs to be completed like it was for manufacturing.
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This is widely know that the goal is 30% onshore, 70% offshore
Aside from a few shining stars that I can remember the majority of off shore individuals did not seem to care about the SOPs that were in place and would just do it “their way” frequently causing gaps in quality and missing key pieces that could have easily been resolved prior to deployment.
Working alongside these offshore contractors is a worse form of torture than CECOT.
The offshore on my team dont even log in half the time and nothing is done about it, theyve also had simple config update tasks in their names for multiple months, things that would take me a few hours at best. Its embarassing that upper leadership is entrusting million dollar technology in the hands of these people.
Ive also noticed critical internal shared technology services are complete graveyards, all fully staffed by offshore who dont know how to operate it. Original staff all long gone.
And more and more war rooms with p1 impact are happening and the people who caused the bugs are offshore and straight up not joining the call and not fixing the issues, leading to days long outages. Ive never seen it this bad here before
Its a tired old game gobble up competition gut it then down the road spinoff and IPO pump and dump then consolidate again to clear out the competitors. Same thing for the offshore gig. Looks good in theory and for short term goals over the long haul not so much. But you scrape off the people that cost alot and have been around for decades then when offshore does not workout you bring it back hire a younger crew at discount and you can mess with them since they dont know the game yet and the cycle repeats. Does anyone care that the product or service declines nope as long as the qtr numbers look good
Just like when the .com bubble collapsed, companies like Optum will hire onshore to fix the offshore gaffes, then realize that they're not saving any money by hiring cheap and spending double to apply a fix. They'll eventually just pay an onshore person less than what they're worth to fix all the mistakes made by offshore.
Yeah, that concern is very valid and you're definitely not alone in thinking that. Offshoring can be cost-effective on paper, but in practice, it often creates trade-offs that aren’t always accounted for upfront.