Not sure when it started but it's a sad reflection on what it was. Used to have Account Execs who could operate at C Level and actually visited the client in both good and bad times. These days major clients openly state they are moving from TD yet the AE's sit at home doing FA. Worse than that they are allowed to by their management who are either incompetent or don't care and the same as you go up the tree. Leadership starts at the top and the current dismal state of behaviour says all you need to know about the excuse of the ELT.
The current stock price is flattering, the company has an artificial sales organisation with no intelligence.
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Under Trump's tariffs, most companies have already frozen spending and started reviewing essential costs... Going against the headwind... good luck.
Our AE's tend to sit around all day hoping the phone will ring. Usually when the phone does ring it's a customer telling them they are moving off. There is no oomph from the AE's anymore. It's as though they are simply just trying to keep the water from flooding over the rails.
the product was very good, the cloud offering has been so poor, the cloud team and mgmt shocking, kindergarten kids could have done a better job than the ELT but and it is a big but(t) the GTM couldn't sell sh*t, who recruited them??? mates of mates, who knows , could have been the best product in the world but most of them couldn't do the escalator pitch if their lift depended on it
You have to have something you can sell so it wouldn't matter the capabilities of the sales org.
A me too cloud offer that you can't deliver for the installed, legacy customers isn't going to cut it.
It's sad to watch what "leadership" has done to what was a great company.
Product cannot deliver. Sales cannot sell. A vicious cycle of finger pointing that is current culture. And the cuts every two months, that too.
SM is much less than perfect, he knows. RP, aah well. Both will resign to retire.
If they invested in a copy "Selling for Dummies" for each AE then we would see a dramatic improvement, I am not sure that one can even dress himself in the morning he is that useless and another who is scared of presenting ... bless
We had an AE join with no experience in the software industry. Probably were used car salesman before they came here. But when you think about it, used car salesman would do a better job than what we have.
And sales management are only management because they made 1 qtr of targets and know how to su-k up above them.
The rot starts at the top and the old Englishman RP has zero cred to lead a sales org. When you look back at his history he has gifted his way through life.
The Sales org must be a ghost town and those left likely have minimal knowledge of TD offering, their customers and the market as a whole. Sales is all about commissions. Please correct me if wrong, but TD’s situation won’t attract talented and knowledgeable sales people as they will go to the competition and make real money expanding their customer footprint. Sadly, I assume the SE situation is an even worse ghost town. Again, please correct me if wrong.