Thread regarding Edward Jones layoffs

Responsibility Based Performance Management Failure

Follow me here.. Edward Jones practices Responsibility Based Performance Management which means, in short, that each associate is responsible for their own development and fulfillment of their responsibilities. Okay..

All Edward Jones associates are reviewed a minimum of four times per year (three trimester reviews; one annual review). There are five possible ratings, best to worst: Outstanding, Exceeds Expectations, Meets Expectations, Needs Improvement, and Below Expectations.

A previous poster noted that there are Edward Jones associates performing at “25% of capacity”. The ONLY way this could be true would be due to a massive failure of leadership from the Team Leader level and up to not recognize an individual is falling short and call them to the carpet for their lack of performance.

Leaders have FOUR TIMES A YEAR to “grade” their associates’ performance - why wouldn’t a lazy, 25% performer be called out during a performance review? Answer: Politics & DEI

My guess is DEI has rotted the heart and soul of Edward Jones. DEI employees are allowed to do close to nothing without fear of losing their position due to their protected status and Penny’s preference of a DEI-ocracy versus a genuine meritocracy. MERITOCRACY.

The ultimate failure is that associates, namely GPs & Directors, that are home grown and part of past succession plans, and who align with our traditional client and branch team first culture, are being passed over for firm leadership positions. Instead, NYC outsiders take their place.

If you believe you can “wait her out” for 3 1/2 years and count on the next regime fixing what she has broken, think again. She will hand pick her successor in a few years and you can count on her selecting an individual who shares her disdain for “legacy employees” i.e. Chubak (who loathes the firm’s Midwest employees). However, young David is no wonder-kid and would not be allowed too long a tenure (14+ years) to be MP in a sane world (grey as he may be 🧓🏼).

Edward Jones does not have an associate problem.

Edward Jones has a leadership problem.

Interested in your comments below. Thanks!

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| 2232 views | | 14 replies (last April 6, 2025) | Reply
Post ID: @OP+1jqqhy70a

14 replies (most recent on top)

we have all seen the you cant fire me because I know this general partner game. To the OP's original point about DEI, we have put a lot of empolyees up on a pedestal that dont belong there because of DEI. KJ for instance

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Post ID: @12x+1jqqhy70a

Anyone else notice the time and effort spent to keep underperforming associates around? Not just with PIPs and redoing their work, but once these associates are talent matched out of their current positions, roles are created for them across the firm by their talentless friends. Sorry, I don't need a scrum master w/ no programming experience to ask what Im doing today or what my blockers are, then hang out in their cube reading the paper before taking their 2 hour lunch. I hope that Reimagined will address the nepotism and protection of the good ole boys club

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Post ID: @12j+1jqqhy70a

@db+1jqqhy70a

You are being deliberately obtuse.

I don’t give a care as to the race, creed or color of my counterparts. I want to work with the best. Not the individuals who are constantly clogging Teams with the questions that were answered in training. Wake up.

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Post ID: @10m+1jqqhy70a

@xn+1jqqhy70a

Of course I am correct. I have eyes and ears.

“The Party told you to reject the evidence of your eyes and ears. It was their final, most essential command.”

Anyone in denial is, well, ignorant to the facts.

Hint: It is the associates with their pronouns in their Zoom names.

They are not serious people.

Edward Jones does not have an associate problem.

Edward Jones has a leadership problem.

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Post ID: @10j+1jqqhy70a

As an associate, my observation is that most of the actual leadership work gets done at the Department Leader and Team Leader level. Not generalizing but most GPs and Directors waste time sitting in redundant meetings and/or “building relationships”, which is an euphemism for scratching each other’s back for personal advancement. It doesn’t add any value for the firm.

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Post ID: @yh+1jqqhy70a

OP might be right. Look at NY Post article

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Post ID: @xn+1jqqhy70a

I don't think DEI has anything to do with this. Edward Jones has an accountability problem. Too many under performing associates. Directors having their assistants do their work. A ton of GP's promising the world that aren't capable of delivering. Are these GP's shown the door? No, they just get reassigned to another department calling it a "development opportunity" The average GP makes over a million dollars per year. Are they adding over a million dollars of value to the firm? Not always. We have never been able to get rid of them because we value working in partnership.

If we were to take the tens of millions we pay just a small group of these GP's to bring in a few tech teams from Google or Amazon, could you imagine how much progress we could make in delivering the technology our branches so desperately need?

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Post ID: @v4+1jqqhy70a

OP makes a lot of sense. DEI is the root cause of all problems. Without DEI, the firm would be flourishing and none of us would lose jobs. Instead, we would all be getting fat bonuses and driving luxury cars.
Knowing DEI is to blame helps me cope.

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Post ID: @qg+1jqqhy70a

Performance and membership of a minority group are two separate things. I was with you regarding reviews...and then you had to go and be a bigot...and then doubled down on being a bigot.

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Post ID: @q5+1jqqhy70a

Original poster here.

My DEI comments seem to have struck a nerve. Let me explain.

The first time that “ensure there is a diverse slate interviewed for open positions” appeared in leaders’ responsibility statements, I knew something changed. Meritocracy was dead.

Our clients demand the best. Our branch teams demand the best. Our home office (should) demand the best.

I hold no prejudice against anyone, race, creed or color. I want to work alongside the BEST qualified individuals for their positions, not someone who serves to fill an artificial DEI metric. No.

Fast forward to where we are today. A bloated 101 year old firm that has no intelligence at the top, only meetings and meetings about more meetings. No “think” time, only meetings.

There are some great people doing some great work at EDJ, but once we lost confidence in our leadership (signaled by the exit of firm culture stalwarts across all divisions), I knew that something was wrong. Canaries were dropping.

When they signaled “We couldn’t find the internal talent” for these high-level GP positions, I knew we were toast. The talent was present in front of you but they didn’t check a box.

Edward Jones is a great firm.

Edward Jones does not have an associate problem.

Edward Jones has a leadership problem.

I’m afraid we have a finite time to right the ship. Unfortunately a supertanker takes a long time to turn around.

Thank you to our branch teams who, despite the difficulties, continue serving our clients as best as they can. We appreciate you and hope you stay and weather this storm along with us.

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Post ID: @k5+1jqqhy70a

I 100% agree with your assessment on failure of management not “working out” low performing associates. However, I do not think this has anything to do with DEI or Penny as I’ve quietly made the same observation to colleagues over the 10+ years I have been in HO.
Too many long timer associates who do very little/bare minimum job and seem to somehow stay employed. I do think either office politics are in play or nepotism or just plain old management laziness is to blame (as TLs do not seem to think employee performance is not part of their responsibility).

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Post ID: @jk+1jqqhy70a

You do understand that DEI means anyone besides a white male, right? Any other race, any disability, or gender is considered DEI. This has nothing to do with DEI.

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Post ID: @db+1jqqhy70a

DEI is there but more lip service than anything else. The Peter Principle is in full swing. Many good people will leave, long tenured people will wait for the buyout. Survivors will be just that.

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Post ID: @bf+1jqqhy70a

nothing to do with dei, edward jones isnt even really diverse the truth is everyone is rated high when a lot of them can barely breathe on a spoon

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Post ID: @a6+1jqqhy70a

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