Not sure if anybody else got this but there was an email about getting permission for the verint software.
A quick Internet search will tell you that it records employee screens, mic audio, and camera visual.
It even gives everything a meta tag so that they can file and organize it and retrieve it for whatever.
This company really wants the good people gone
Keystrokes, it's funny for my role I click my mouse more than I type.
Isn't that Sapience? Been on PCs for years. That's why it's a lame excuse to return to office they know darn well the people are working from home they know every key stroke they make. If people are slacking or taking advantage the key stroke software tells the story.
How do you tell if you have it?
Verint has been used in the call centers for many years.
Some of that is very illegal without disclosure in the places where any Fiserv office operates in the US.