In all my years I haven't seen a more obnoxious, irritating, clueless person act as a "right hand person". She and the CTO were part of the largest outage in the history of Rogers Cable, which had major impact for Canada (even taking down their Customs).
She was brought over here (yet remains in Canada), with her husband who is part management in the Network Security team. He has failed multiple times, yet she has covered for his ineptitude.
She is a glorified PowerPoint specialist, who thinks she is Albert Einstein. Even the most calm, docile and passive people have started to lose their cool with her.
Just add her to the list of incompetents that have made this company poisonous.