"Edx lies about micromaster pathways"

Just a little frustrated so I put that post title.

Customer service is so unhelpful. I have credits for a micromaster on there (mitx statistics and data science) and they advertised that certain colleges have pathway agreements but I asked edx to help me email the college (SNHU which the mitx site says is a master pathway) I’m going to, to verify the courses I did and they told them no, that they the courses aren’t educational .

Hope someone working for edx see this and actually helps me instead of just taking my money and giving out uniformed emails. I’m sure there is miscommunication going on but I’m okay with giving edx negative feedback for not being trained or aware that they have schools like MIT on there that 100% are educational credits.

https://www.reddit.com/r/edX/comments/1iipcwv/edx_lies_about_micromaster_pathways/

Comment! It's anonymous!

3 replies (most recent on top)

Hi, I work at the Student Borrower Protection Center, which has done a lot of work on 2U/Edx. if you are willing to share more information about your situation, email me at ben [at] protectborrowers [dot] org.

You probably should have confirmed this information before taking the course.

I'm sure there we're better options than this. Seems like you just don't know how to handle your business and you're likely talking to the completely wrong department which is why they don't know what in the world you're talking about. Ask me how I know. 🤔 We're about to lose our jobs and you're on here bc you can't follow instructions. Nice.

Thread regarding 2U Inc. layoffs

"Edx lies about micromaster pathways"

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