In November, the Digital Products / Electronic Services and Subscriptions teams in care were told they are being laid off in 6 months and their jobs are being sent to India.
Fast forward to this month (February 2025) and they just told everyone in Product Service Information (owner/ end user/independent shop support) and the Service Provider Support (Dealer service support) the same thing- due to WARN, they have to give them all 6 months notice and their jobs are being moved to India.
This affects all front line support.
The official word is that they are justifying this as being performed for their Destination Zero Program.