It is a very common occurrence when I open LinkedIn that I see another skilled sales professional leaving Dell for other opportunities. It is interesting that Dell is not concerned about this whatsoever.
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Max Headroom (for you older folks) will be your new Dell AE, Mr. Customer.
The stories I hear from former pre-sales colleagues who work at the likes of Pure are pretty telling. Competing against inexperienced/lost Dell AEs and SEs who don't have a technical background, mis-sizing solutions and presentations with numerous technical inaccuracies. They've said it's embarrassing some of the Dell presentations customers have shown them. Customers complain that they get new AEs every quarter, and even when they want to buy something it takes forever to get a quote.
Dell senior leaders obviously don't think that deeper technical knowledge, and AEs building longer-term relationships with larger customers, provides any value, but then they also wonder why we've lost market share in the enterprise. Perhaps it's this misguided vision? Look in the mirror.
Haha theu don't care cause the7 can over pay a 22 year old from NGSA team that got promoted to AE by p1ss1ng off customers and setting the most unwanted meeting invites on their team that actually enrages the customers. Then surprise that dude you hate that is not respectful of your calender is now knocking on your office door saying he is your new point of contact for Dell going forward.
It's easier to control a 22 year old and mold them to do everything you say blindly cause they have no experience of what good looks like haha.
That's why Dell doesn't care that talent leaves cause talent knows better than to do things that customers hate and talent will speak out and say this is wrong when it's true.
This is the third company I have worked for that has acted similar. Layoffs a significant amount of employees, complain that we aren't hitting goals because the work isn't getting done, respond by laying off more people. One of them was the #1 on my state for sales and now they don't even make tge too 50. I don't understand it, but with so many doing it there has to be a reason/logic for it?
It truly feels like every decision Dell has made on the enterprise side for the last six/seven years has been to the detriment of the business. Be it sales, pre-sales engineering, product, support, you name it. Yet they keep making them. There’s a reason why so many talented ex-Dell/EMC employees are at our competitors and thriving.
@c1+1jjqrxmx3 Couldn't agree more with this statement. I spent a fair amount of time as an Enterprise AE @ Dell and left for a competitor. I have successfully ripped all the Dell storage out of my accounts in less than 18 months. My current customers complain about how incompetent their Dell AE is. Combine a terrible product with a Jr. level AE trying to sell into Enterprise accounts equals disaster. I hope they continue with this model as it makes my job easy.
Oh but the NGSA (Next Gen Sales Academy) will produce replacements. There's nothing like a 22 year that can use Instagram and TikTok to provide data center solutions to biggest companies on earth. China is going to eat our lunch. Their kids learn math and science, while our kids make 10 second videos. Yes, I'm part of the OGSA (Old Gen Sales Academy) that helped MD put that company together.