It reminds me of Hackett:
Every now and then, in the face of adversity, an automotive CEO needs to sound like a football coach and send an obvious but memorable motivational message to his or her team. Some might call it coachspeak.
Ford CEO Jim Farley sent out such a message at the Detroit auto show last week.
“We do not make shampoo,” Farley said during a Jan. 9 presentation at the Detroit Auto Show. “Rule No. 1 at Ford: No boring products.”
Farley’s product boss, charged with improving Ford’s longtime quality challenges, gets the message.
“We’re not trying to make toasters on wheels,” Jim Baumbick said in our story today by Michael Martinez. “We’re not trying to make just commodity products. It’s all about emotion.”
General Motors CEO Mary Barra had a similar message years ago for the GM troops — even before she became CEO. “No more cr-ppy cars,” she said when she was global product development chief in October 2013.
A few months later, Barra was named CEO.
We’ve seen similar coachspeak from the top of most auto companies. Then we see if those messages take root in their organizations.