They keep cutting hours and staff from the front while keeping them open normal hours. It’s incredibly unsustainable and is a house of cards just waiting to collapse. Not to mention that it’s just plain unsafe too.
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The reality also is if your hours of operation are decreased, the coinciding budget is decreased in payroll. So the cuts are just as deep they're just not as many hours of the day open. Don't like to think about it this way but it is the reality. The equation to staff the store is the same, 24 hours or mirror to Pharmacy. Your budgets based on your hours of operation
Reality is they don’t care about front store because stocking diapers is meaningless. Don’t believe me? Just ask some of the hire ups, they sh-t on FS compared to RX
So a quick Google search yields that it could potentially cost up to $100 or more, to keep a store open for an hour. Now that's just a general average. Store size and overhead costs vary, as does the market your in which may be more or less expensive to operate in, so a one-size fits all approach cannot be used to determine hourly cost to keep a store open. That said, CVS standards for profitability must be low, because even with the insane mark-up CVS charges for stuff, with little customer traffic early morning before the RX opens, and late evening after the RX closes, overhead costs are most likely gonna really eat into what little money CVS does make before the RX opens and after it closes. I guess corporate feels it's worth it to stay open for an extra $50. Frankly it really is a waste of money. Unfortunately wasting money is what CVS does best.
Not denying what you're saying is true, but with payroll, utilities, insurance, rent, and any other overhead costs, I find it hard to believe you can be profitable off of a few random customers in the last couple of hours of the day after the pharmacy closes. Corporate standards for profitability must be really low.
Trust me, the math has been done on of its profitable even selling only a handful of things….in those off hours….it is.
They aren’t doing it to be a service to the community….
@k9+1jgh91ky6 Except a lot of stores get very quiet after the pharmacy closes, and a small handful of people buying a few random front store items isn't enough to warrant keeping the lights on. It's actually a waste of money and resources.
You’d be surprised the amount of people who buy cr-p at CVS because it’s the closest store to whatever (home work school etc) not because of price/loyalty.
Pharmacy is a different scenario since a majority of CVS Rx customers are locked into CVs via Caremark.
@ec+1jgh91ky6 Kinda proves my point. If they really wanna keep front store payroll “in-line” what better way to do that, then to reduce FS hours of operation to match RX hours.
Because prems options aren't going to pay for themselves...prem is dfu--ing useless
Just do it anyway.