Vast majority of store managers have been in their positions 6 months to maybe 2 years at most since the company decided to run off most of the ones that knew what the heck they were doing ( along with all assistant mgrs). Now you are left with folks that were the assistant to the assistant at 7-11 running stores and this is what you are now stuck with. Couple that with nearly zero training and oversight ( especially in all areas of HR and what they are "allowed to" and "not allowed to" do while managing people). Over the last 2 years the company decided it was somehow going to be more profitable to get rid of professional retail store management ( and their pay of course) and move up random cashiers or fast food crew leaders to the supervisor and store manager positions. You see now how well that works.
= You nailed it, @2roi+1jOBuMHR