The way this whole thing has been handled has been atrocious. I worked in a different industry for 15 years prior to working here and we never handled downsizing in such a poor manner. How do you tell your workforce that you are laying them off via The New York Times? How do you as a leader not say anything else about it until days later (Jassy)? You tell us to add FAQs in all of these ridiculous papers yet you give us no answers until DAYS after we find out there's a layoff?? Is that Earn Trust, Andy???
I knew this place was ridiculous when I saw the amount of wasted efforts in writing these cr-p papers with tons of iterations being passed around instead of actually strategizing and using your words in meetings. The Customer Obsession only applies to people spending money with this place - it has nothing to do with how they treat internally.
This whole thing has made me see that Leaders her at Amazon are WRONG. A Lot.