New leadership is oblivious when it comes to retail. Caliber Home Loans, was an extremely profitable company with servicing prepared to weather the cyclical mortgage business. Now managed by a publicly held company it’s all about the bottom line and paying investors. They have no clue how to survive in retail. No strategy or foresight whatsoever to be a leading retailer when the industry reemerges in 2024. Layoffs are strictly based money, leaving highly qualified talent on the street that will undoubtedly be their demise as smarter strategic retailers take on the investment to come out of the gate in 2024 ready to lead retail mortgage into more stable and profitable future.
Caliber Home Loans is already gone, employee’s are unable to consider the people and situations behind the loans that made logical decisions for their communities. They continue to pillage and dismantle everything that made Caliber so successful….I doubt the retail sector of this company will be around much longer.
It’s an ideal time for competitor to recruit teams, regions and perhaps even divisions they have solid business model's.
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Nailed it