How long will it take them to realize that ISM, to say the least, is not a good idea at all?
4 replies (most recent on top)
To the poster who thinks ISM is great because all big box stores do it. Are you one of JG’a puppets?
The big boxes are able to operate that way because their stores are totally panned out and each and every item has an assigned home, placement, fixture, shelf and even the hook that it should go on. All an associate needs to do is scan the item and they know exactly where the item is should be placed. The same is true of the big box stockrooms. If the item does not have an assigned home it is not sent to the store. Period!
Macy’s has absolutely no control over where merchandise should go. The biggest problem is over assortment. The buying and planning offices buy or distribute merchandise without considering the limited space the store even has .
Macy’s needs merchandisers and visual to place and maintain merchandise because of the crazy way the stores are set up.
Every store is different and until the stores have a set merchandise placement plan ISM is not going to work. Period!
NO! Macy's stores are too big for everyone to do everything! They are not smaller mall stores like Aeropostale or even the Gap.
At Macy's, you end up getting are employees who are "Jacks of All Trades", but "Masters of NONE"!
I honestly think ISM is a great idea. Everyone SHOULD be able to do everything. All of the other big boxes have done this with much success. What isn't working is the fact that they gave stores little time to implement and allow the manager to colleague training to run its course AND they kept changing the directive. The information they got from the pilots either were fabricated or they learned immediately, was not a uniform task that all doors could adhere to and changed the course.
When the stores speak the truth. That it’s causing more problems than solving problems